I was looking through my old orders on Play-Asia and came across the following:
Apr 23, 2008
Grand Theft Auto IV (US, No Region Protection) 1 US$ 64.90 (~69.47 AUD)
Mar 30, 2009
Rock Band 2 (US, No Region Protection) 1 US$ 64.90 (~93.56 AUD)
Nearly one year later, it costs approx $24.09 to buy a game of the same international price... *cries*
Exemplary Customer Service
Examples of exemplary customer service as of late:
- Being told a credit card reissue (through no fault of my own) will take 3 business days, and will be 5 business days and still no card.
- Several sales staff from a Harvey Norman store not getting back to my enquiries and require chasing up on my behalf.
- Asking a personal banker a question multiple times and not receiving any answer, but the subject on the email reply suggests the question has been read.
- Placing an order on HP's online store and receiving an email asking me to call them (I received no phone call). Called and got voicemail. Replied to email and have heard nothing (5 days ago).
- Real Estate Agents .. enough said.
Note to anybody in the Retail/Customer Service World. You are *PAID* to make customers happy. So do your job, answer my questions, call back when you first advised etc. It is not my job to chase you up, nor should I have to.
- Being told a credit card reissue (through no fault of my own) will take 3 business days, and will be 5 business days and still no card.
- Several sales staff from a Harvey Norman store not getting back to my enquiries and require chasing up on my behalf.
- Asking a personal banker a question multiple times and not receiving any answer, but the subject on the email reply suggests the question has been read.
- Placing an order on HP's online store and receiving an email asking me to call them (I received no phone call). Called and got voicemail. Replied to email and have heard nothing (5 days ago).
- Real Estate Agents .. enough said.
Note to anybody in the Retail/Customer Service World. You are *PAID* to make customers happy. So do your job, answer my questions, call back when you first advised etc. It is not my job to chase you up, nor should I have to.
Holidays 2009
Whilst I would of loved to go to Hong Kong this year, it looks like it's Singapore again, for a family wedding (again?). Not that I'm complaining... I look though my 2006 and 2008 blogs and my mouth is salivating. I can almost taste the stingray, chicken rice, hor fun, char kway teow, Old Chang Kee curry puff, Beard Papas, Starbucks, MOS Burger, McSpicy, Popeyes .... you get my drift.
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