Examples of exemplary customer service as of late:
- Being told a credit card reissue (through no fault of my own) will take 3 business days, and will be 5 business days and still no card.
- Several sales staff from a Harvey Norman store not getting back to my enquiries and require chasing up on my behalf.
- Asking a personal banker a question multiple times and not receiving any answer, but the subject on the email reply suggests the question has been read.
- Placing an order on HP's online store and receiving an email asking me to call them (I received no phone call). Called and got voicemail. Replied to email and have heard nothing (5 days ago).
- Real Estate Agents .. enough said.
Note to anybody in the Retail/Customer Service World. You are *PAID* to make customers happy. So do your job, answer my questions, call back when you first advised etc. It is not my job to chase you up, nor should I have to.
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*Conditions Apply: Interest is not guaranteed.
A sister blog to Hollow Legs
A blog about things on my mind (but not emo style). I am not a photographer, writer or web designer, so don't expect brilliance in those areas.
Also, I make no apologies for any profanities in this blog...
About Me
- lordsnipe
- Male in his 30s living in the most isolated city in the world. Probably thinks about food too much but as the motto goes: "You only live once". Prefers cheaper, more authentic places rather than the wank factor.
1 comment:
I would like it on record that the Personal Banker in question is not me!!!!!! I am the best Personal Banker in your world!!!!!!!!
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